Refund policy

We want you rolling putts you trust. If Line Lion isn't right for you, you have 30 days from the day your order is delivered to start a return.

How to start a return

Returns are self-service. Open the order portal linked in your order confirmation email, select the item you want to send back, and follow the prompts. You'll get return instructions right there, no email back and forth required.

Condition

Items should come back unused and in their original packaging, in the same condition you received them. Keep your order number handy, it's in your confirmation email.

Return shipping

Return shipping is paid by the customer. If you paid for an expedited shipping upgrade on the original order, that upgrade cost isn't refunded.

Refunds

Once your return arrives and passes inspection, we'll email you to confirm. Approved refunds go back to your original payment method within 5 to 10 business days, depending on your bank or card issuer.

Damaged, defective or wrong items

If your Line Lion shows up damaged, defective, or isn't what you ordered, get in touch within 30 days of delivery with your order number and a photo. We'll make it right at no cost to you.

Exchanges

The fastest way to swap an item is to return the original and place a new order.

Questions

Reach us through the contact page at line-lion.com/pages/contact and we'll get back to you.